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Cancel a line on your account
To disconnect a line on your account you must contact Customer Service. Visit our Contact Us page.
Change/Pick Your Mobile Phone Number FAQs
Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues.
Switch to Verizon - Guide to Porting Your Number
Want to keep your current phone number when switching to Verizon Wireless? Learn about the different ways you can transfer your number.
Switch to Verizon - Port Your Number FAQs
Learn how to switch your phone number to Verizon from another service provider. See if you're eligible to transfer your number, or check your transfer status.
Transfer (port out) your number to another carrier FAQs
Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Transfer Freeze.
Video: How to Change Your Phone Number(length: 2:16)
Watch this video to learn how to change your Verizon phone number or keep your current phone number if you are switching to Verizon.
Learn more about pending orders and how they can affect your account and services.
Reconnect service FAQs
Find out how to reconnect your devices after a service suspension.